Lorrigo

Lorrigo Pulse

Keep Buyers Engaged.
Reduce Returns.

Automated order confirmations and tracking updates that keep buyers informed.

  • Reach buyers on SMS, email, and WhatsApp from one place
  • Fewer “where is my order?” tickets and fewer preventable returns
  • Part of Lorrigo Pulse—analytics, credits, and ops tools when you are ready to scale
Lorrigo Pulse — SMS, email, and WhatsApp touchpoints around a relaxed merchant
WhatsApp VASon WhatsApp

Lorrigo Pulse on WhatsApp

Automate buyer updates

Fewer RTOs. Happier buyers.

Category: WhatsApp Value Added Service for ecommerce sellers and logistics operations.

Automate buyer communication across the order journey so sellers can confirm orders, share tracking updates, handle NDR engagement, and reduce RTO without manual follow-up.

Built for D2C brands, ecommerce sellers, warehouse and ops teams, and shipping teams using Lorrigo.

Key benefits

  • Automated WhatsApp buyer updates
  • Order confirmation on new order
  • Live tracking and delivery status notifications
  • NDR buyer engagement for reattempt, address update, call, or cancel flows
  • Buyer replies visible inside Lorrigo
  • Meta-verified business messaging
  • Helps reduce RTO and improve delivery success

What you can do with Lorrigo Pulse

Confirm ordersShare trackingSend delivery updatesEngage NDR buyersReduce RTOManage replies in Lorrigo

Product UI · Overview & WhatsApp analytics

Lorrigo Pulse on WhatsApp — Overview with analytics, KPI cards, chats vs templates, and notification credits

Clean SaaS logistics UI · shipment metrics, WhatsApp analytics, and credit balance in one place.

Product update

Lorrigo Pulse on WhatsApp

Confirm. Track. Deliver.

A smarter way to keep buyers informed from order to doorstep—all in one familiar channel.

Lorrigo Pulse on WhatsApp — overview

Visibility & automation

Lorrigo Pulse keeps your operation informed at every step

Pair carrier execution with buyer-facing messaging and leadership-grade metrics—so your team sees the same truth from warehouse updates to WhatsApp threads to finance.

Buyer journeys on WhatsApp

Confirm orders

Structured confirmations that reduce cancellations and support load.

Share tracking

Branded updates that keep NPS high without manual copy-paste.

Delivery updates

Proactive notifications when exceptions happen—before buyers churn.

What this adds to your workflow

  • Unified view of templates, chat activity, and credit burn
  • Slice metrics by lane, channel, or date range in seconds
  • Catch delivery or messaging issues before customers escalate
  • Export and share snapshots with finance and ops leadership
OverviewCredit analysisTrendsWhatsApp

Shipments

0.0k

+8.2% vs prior

On-time

0.0%

rolling 30d

Credits

0k

WhatsApp period

Everything in Pulse, designed for scale

Three pillars map directly to how modern commerce teams ship, talk to customers, and clear budgets.

Deeper visibility

Stack-ranked dashboards for outbound health, shipment conversations, and WhatsApp spend—aligned with how operators actually run the business.

Pulse on WhatsApp

Confirm orders, share tracking, and send delivery updates with room to grow. Pulse tiers unlock higher throughput and richer automation.

Credits & controls

See notification credits debited daily and tie spend to outcomes so finance and ops stay aligned without spreadsheet gymnastics.

Lorrigo Pulse connects logistics execution, buyer communication, and usage intelligence—so operators ship faster, answer fewer tickets, and steer spend with clarity.

Get Lorrigo Pulse